On Tap Dance Studio Policies and Procedures
Payment or payment plan terms are required upon registration.
Payment can be made:
In person– register in person with cash or cheque.
E-transfer- to be sent to On Tap Dance Studio at email@example.com
Please make password=tapon5678
PayPal– at firstname.lastname@example.org
If enrolling by semester payment is due on the following dates:
Fall Semester: September 1
Winter Semester: January 1
Spring Semester: April 1
Monthly payment plans are available only for full-year enrollment only. Payments will be spread out over 10 months (September-June), and the first and last month is due upon registration.
A credit card number or post-dated cheque must be kept on file for the payment plan. A charge of $40 will be applied for returned cheques or declined post-dated credit card payments.
Tuition Fees-Tuition fees vary per class and can be found on our website at www.ontapdancestudio.com.
Any bill that is outstanding for 30 days or more will result in discontinuation of service and a 2% interest fee every 30 days. Any and all bills that are more than 60 days over due will be sent to collections. If there is a life circumstance that prevents you from payment, please make arrangements as soon as possible. You cannot sign up for additional classes, competitions, or buy recital tickets or photos until all accounts are clear.
Registration Fees- There is a non-refundable $10 registration fee applied for each semester; however by paying for the full year, there will be a one-time charge of $10.
Costume Fees- All costumes for our annual Holiday Show and June Showcase are property of On Tap Dance Studio. There is a $50 fee for any costume that is not returned after the performance. All competitive Dancers have a costume allowance of $100 CAD included in their tuition cost. Costumes for competitions are owned by the Dancer. If the budget goes over $100, the Dancer/parent will be responsible to pay the difference. At the studio’s discretion, there may be a $20-30 rental fee for costumes if a dancer is only enrolled in 1 or 2 semesters. Full year students are not charged an additional rental fee in addition to their normal tuition rate as it is incorporated into the cost.
Private Lesson Fees-Private and Semi-Private Lessons are $25 per half hour and $40 per hour. Requests for private lessons must be made to the studio director, Shannon Moore at email@example.com, directly at which time, subject to approval, On Tap Dance Studio will make arrangements.
Competition Fees-Group and Ensemble fees are included in the CORE tuition fees. Solos, Duos, and Trios are billed separately.
Multiple Class Incentive– Pay full price for your first Recreational Class and receive your 2nd Recreational Class or more for 10% off. Discount excludes ITP, Tiny Dancers’, Adult OPEN, and Competition CORE Classes. If applicable, discount will be applied to the least expensive class choices.
Family Discount-If one family has more than one child enrolled in Recreational Dance Classes, the second child or more (from the same family) will receive 10% off of their classes. Discount excludes ITP, Tiny Dancers’, Adult OPEN, and Competition CORE Classes. If applicable, discount will be applied to the least expensive class choices.
*Only one discount can be applied per semester and cannot be combined with any other discount or promotion. On Tap will value the best discount for the dancer first. Discount will be applied to the Dancer’s least expensive classes.
On Tap Dance Studio reserves the right to cancel a class with insufficient registration. In this event the fees collected for the cancelled class will be refunded.
Recreational Classes– There will be no refunds or withdrawals after 2 full weeks of a semester starting. There will be no adjustments or refunds made on full year payments past December 18, 2016
Refund Policy ITP and CORE Classes- ITP and CORE class students are not permitted to withdrawal from their classes beyond December 31st. If they choose not to attend class beyond this point, they will still be billed for the remainder of the year due to competition fees, prearranged instructor fees, and costume costs accrued.
Withdrawal Policy-To withdrawal from any given class (either full year or semesterly), the dancer’s parent must fill out a withdrawal application and pay a $50 penalty fee per class. Any full year classes, will be reinvoiced at a semesterly rate and the dancer will forfeit any scholarships, bursaries, and/or discounts. Monthly payers will lose their first and last month deposit unless otherwise approved by Studio Owner.
Scholarships: On Tap Dance Studio is able to provide financial assistance to some families requiring support. Application forms for scholarships are available online at www.ontapdancestudio.com. The deadline for application is May 15 each year.
PRO Kids- We participate in the PRO Kids financial assistance program for dancers in financial need. Please access a PRO Kids application at www.modl.ca
Professional photos for each performance will be available for purchase through the studio for each class following the Christmas and June Recital. Photographs will not be received until payment is made.
Instructor Changes: On Tap Dance Studio reserves the right to change or substitute instructors as necessary.
Make-up Classes: If a class needs to be made up due to dancer illness or a conflict in schedule, they should notify the studio owner about another class they might like to attend during the week, by the end of the month in which the class was missed, so long as the studio is available.
If a class is canceled due to weather conditions or instructor illness or unavailability, the class will be made up on a Sunday during that month during a scheduled time block between 1-4pm. If a Sunday is unavailable, On Tap Studio reserves the right to choose for the next best available day. If a dancer can not make a scheduled make up session, they are welcome to attend any other class of their choose during the week.
If there is not a feasible time for a make-up class, On Tap reserves the right to eliminate up to 2 canceled classes within any given school year. On Tap Dance Studio will make every effort to offer any and all Make-up classes that are due, but sometimes these classes can be impossible with given time constraints.
Schedule Changes: On Tap Dance Studio reserves the right to change the timing of a class permanently, due to a change in instructors availability as a result of unforeseen circumstances.
Weather Closure: On Tap Dance Studio reserves the right to close the school when inclement weather creates road conditions that are deemed unsuitable for safe travel. On Tap Dance Studio monitors the closure of other public institutions and weather warnings to determine when a closure should be made. We attempt to make a school closure decision by 1:00 PM. We place a notification of the studios closure immediately on our website, www.ontapdancestudio.com, emails are usually sent, but are sometimes missed due to time constraints.
General Attendance Policy- Please try to arrive to class 5-10 minutes early and be ready to dance.
If you arrive late, try not to disturb a class that is already in progress. Commitment and attendance is important in dance and we expect our dancers to make every best effort to be present. Even if injured, our students can still benefit from watching as we cover important steps and choreography in class.
We ask that dancers NOT come to class if they have the flu or a fever, as we do not want anything contagious to spread.
If a child has more than 3 unexcused absences per semester, and/or is holding back the rest of the class, than the studio reserves the right to withhold that dancer from performing in the Christmas Show or June Recital. Refunds are not given for unexcused absences, lack of participation, or missed performances as a result of poor attendance or participation. If you know you will be absent from a class in advance, please
Behaviour Policy-All Dancers are expected to respect themselves, their instructors, studio, and fellow classmates. For safety reasons, there is no running allowed in the studio and no gum chewing. We ask that dancers refrain from wearing loose, sharp, or dangling jewelry during class, rehearsals, or performances. Parents are asked to sit in the lobby or leave and return at class end for their dancer unless they are a Creative Movement or Intro. to Dance parent. The studio will not release dancers 10 and under without a visual sign of their parent or signed note from home indicating they are allowed to leave alone or with a friend. No aggressiveness towards instructors, studio owner, or studio staff will not be tolerated. If a Dancer is not acting in accordance with our policies, the will be granted 3 written warnings. After their 3rd warning, they will be suspended from the studio with no refund. Proper dance etiquette is expected and any disruption in classes or performances will be noted in writing to the dancer’s parent.
Safe Environment Policy-On Tap Dance Studio has no tolerance for Badmouthing or Bullying. If your dancer is experiencing bullying from other dancers, parents, or instructors, please notify firstname.lastname@example.org right away. We will do our best to mediate the situation. Multiple offences will result in a dancer, parent or instructor’s termination from the studio with no refunds or payments.
Multi-Studio Policy-While we understand some of our students may be trying to get the most out of their dance educations by taking classes from more than one studio, we ask that you respect our instruction and protocols as everybody has different teaching methods. We would appreciate dancers, not attempting to solicit other dancers or instructors to the other studios on behalf of those studios and we prefer if competitive, that dancers only compete for one team. We find it a conflict of interest for our dancers to work with another studio’s competitive team and have run into too many scheduling conflicts in the past. If our studio or its staff feels threatened in any way, we will require mediation to remedy the situation. If the situation cannot be remedied, we may require that the dancer not continue their studies with On Tap.